Head After Sales Service
Servotech Renewable Power System Limited
Job Description
🚀 We’re Hiring | After-Sales Service Head (Renewable Energy | Solar & EV) Do you believe after-sales service is the real brand promise?Have you built, scaled, and led large service teams across India in the Solar / EV / Renewable Energy ecosystem?If yes — this leadership opportunity is calling you.🔋 Role: Head – After-Sales Service📍 Industry: Renewable Energy | Solar | EV📍 Coverage: Pan-India🌟 Who We’re Looking ForA seasoned service leader who has:✔ Strong background in Solar, EV, or Renewable Energy✔ Led large after-sales/service operations pan-India✔ Handled teams of 150+ service engineers, managers & field staff✔ Experience in service excellence, SLA management, TAT reduction & customer satisfaction✔ Ability to build robust service processes, escalation matrices & service KPIs✔ Hands-on exposure to warranty management, AMC models & service automation🎯 Key ResponsibilitiesLead and scale pan-India after-sales service operationsDrive customer experience, service quality & resolution timelinesBuild strong regional service leadership & field teamsImplement process improvements, SOPs & service governanceCollaborate with sales, product & operations teams to close feedback loopsOwn service P&L, cost optimization & productivity metrics📩 Interested or know someone who fits?🔁 Please share within your Solar & EV network.
